Do unused credits roll over?

No. Credits reset every cycle. A paused membership keeps the days already paid for, so members don’t pay for time they didn’t use.

Can members pause or cancel?

Yes. You can pause a membership, and it keeps the days already paid for. A canceled membership runs until the end of the paid cycle, and clients can cancel from their portal.

What happens to existing members when I change a plan?

Nothing changes until you decide. When you edit a plan, Jude creates a new version, and current members keep their price until you move them.

Memberships

Turn your regulars into recurring revenue

Q: Does Jude bill memberships automatically?

Yes. Memberships bill automatically to the card on file, on any schedule from weekly to yearly. If a card fails, Jude tries it again twice and emails the member each time.

Q: How do member discounts apply at checkout?

Members automatically get the best discount from any active membership on every item, including retail. Your front desk doesn’t have to enter anything.

Q: Can a membership include services, not just a discount?

Yes. You can give members a set number of services each cycle, like two facials a month. Credits reset every cycle, and you apply one with a tap at checkout.

Bill members automatically, apply their discounts and credits at checkout, and let clients manage their membership online.

Start free trial See pricing

Bill members automatically

Charge the card on file on any schedule, from weekly to yearly. If a card fails, Jude tries it again twice and emails the member each time, and you can retry it yourself from their profile.

Apply member pricing at checkout

Give members the best discount from any active membership on every item, including retail. On a shared bill, any guest’s membership can cover any item.

Include service credits

Give members a set number of services each cycle, like two facials a month. Credits reset every cycle, and you apply one with a tap at checkout.

Manage every membership in one place

See which members are active, paused, past due or canceling. A paused membership keeps the days already paid for, and a canceled one runs until the end of the paid cycle and can be undone.

Change a plan without affecting members

Edit a plan, and Jude creates a new version for new members. Current members keep their price until you move them, one at a time or all at once.

Sell memberships online

Let clients join from your booking page or a private link. In their portal, they can see their remaining credits, update their card and cancel.

Also in memberships

Signup fees and tax

Set them for each plan.

Renewal notices

Email members 15 days before an annual renewal.

Commission options

Pay commission on the regular price or the member price.

Retail discounts

Give members a discount on products too.

“Member discounts apply automatically now, and when a card fails I see it that morning. Before, the front desk had to remember who was a member and enter the discount by hand.”

Jonah Whitaker

“When we raised our facial membership from $89 to $99, our old software started charging everyone the new price, and I spent a week on the phone. This time, existing members stayed at $89 until I moved them myself.”

Priyanka Rao